CSA FAQs

CSA stands for Community Supported Agriculture and is a partnership between local farmers and you, the hungry customer. CSA’s are a business model that allow you as a consumer and our farmers to share both the risks and benefits involved with growing food.

The customer makes a monetary commitment to the farmer at the beginning of the growing season and in return receives locally, organically grown produce every week of the growing season.

The monetary commitment enables the farmer to receive the support when it is necessary: at the beginning of the season. Receiving the money up front allows them to invest in their season’s crops, purchasing seeds, materials and other tools for that year.

The customer receives the benefits of having fresh healthy produce every week grown by a farmer that they know and trust—a farmer who can respond to feedback, adapt to the needs of their community, and grow food for the people.

You can pay by check, credit/debit card, or with SNAP/EBT benefits. If paying by check or card, payment can be broken into 3 equal payments. We just ask that you make one payment per month. For instance, the first payment is due April 1, second payment due May 1, third June 1. If you would like to pay in installments, please contact us at amina.muktar@rescue.org.

SNAP/EBT is only available at the Redwood Farmers Market CSA on Wednesdays and customers pay for their share weekly at the time of pick-up.

Online credit/debit card payments will be accepted with a 3% transaction fee. Payment is made on our Square site. You can also mail/drop off a check to the IRC office in downtown Salt Lake. Please make all checks payable to "International Rescue Committee" with the memo "New Roots CSA," and the installment number (if it's your first of three payments, write "Payment #1").

Mail to:  

International Rescue Committee
ATTN: New Roots CSA  
P.O. Box 3988
Salt Lake City, UT 84110  

If you are using SNAP/EBT benefits, you must bring your Utah Horizon card to Redwood Farmers Market each week and we will run the transaction when you collect your share. If at any point you do not have enough funds on your SNAP/EBT card, you will need to pay for the full cost of your share that week using cash or credit/debit card.

We request that those interested in participating in the New Roots CSA sign up and complete payment by the first CSA pick-up on June 16, 2026. The CSA may be closed to new sign-ups before that time if we reach our member goal.

You can pick up your share from the pick-up location that you selected at the time of signing up. To see the list of pickup sites, please visit our 2026 CSA Options.

Each CSA that New Roots offers has slightly different dates. To see each option, please visit the 2026 CSA Options.

If you are going out of town, we suggest you find a friend to go pick up your share. You do not need to inform us that a friend is picking up your share. They can just come to your pick up location, say your name, and collect your vegetables! If you have planned absences and you don't intend to send a friend to pick up your share during that time, please let New Roots staff know at least one week in advance.

We cannot wait for you if you are unable to pick up your share at the designated time. Our staffed pick-up site at Redwood Farm will have a site leader and and you will be contacted with a reminder to collect your share 30 minutes prior to the end of the pick-up window. All unclaimed shares will be donated to the food bank or a family in need.